Frequently Asked Questions about
Wireless Internet
- Is wireless reliable?
- What equipment will be needed?
- Will cell phones or cordless phones interfere with TXOL Wireless/DSL?
- How fast is it really?
- Can I get it installed on my home network?
- How do I get more information and have a site survey completed?
- Does rain or snow interfere with TXOL Wireless/DSL?
- Does it matter which web browser I use?
- What if I'm already an AOL user and still want to access AOL?
- Is there any wiring involved with the TXOL Wireless/DSL installation?
- Do I need a clear line of sight to a TXOL Wireless/DSL network
antenna to receive service?
- Can I connect more than one computer to my
TXOL Wireless/DSL modem?
- Can you host my domain name?
- Do I need to sign a contract?
- Do you provide e-mail accounts?
- Can I be contacted when TXOL Wireless/DSL
is available in my area?
- How does TXOL Wireless/DSL security
compare with cable service security?
- Can other users see my messages?
- Can other users see files on
my computer?
-------------------------------------------------------------------------------- 1) Is wireless reliable?
Yes. Our wireless network has been designed to provide reliable wireless data
connections to the areas we service. By design, weather conditions do NOT
affect our wireless data network. Reliability wise, our network does not
behave like wireless cable, satellite, or wireless telephones. It is much
more reliable.
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2) What equipment will be needed?
An antenna is mounted to the roof. From the antenna, a cable
will be run into the telecom room via a small hole drilled into
the roof or through a wall.
At the terminating end of the coax cable, a transceiver will be placed by
the wall. Cable will then be run from the radio to the computer/server.
All penetrations
will be sealed and weatherproofed.
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3) Will cell phones or cordless phones
interfere with TXOL Wireless?
Cell phones and 900MHz cordless phones will have no impact on
TXOL Wireless/DSL service because they operate on a different
frequency. Any device such as a
phone, or baby monitor that operates at 2.4GHz may cause interference, but
not to the extent that you would notice.
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4) How fast is it really?
Your dial-up modem connections connect at a maximum of 53 thousand
bits per second. In addition, analog dial-up connections are
inefficient and often have
to resend data because of telephone line interference. TXOL's basic wireless plan offers a fixed Broadband Internet connection
that can have up to 30 times the speed of average 56k dialup.
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5) Can I get it installed on my home network?
Yes, you can have all the clients on the home network have an internet
connection. However, you need to contact us about how many clients
you expect on the network.
Pricing plains may vary and require additional install equipment and services.
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6) How do I get more information and have
a site survey completed?
Click HERE to sign up and we will contact you.
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7) Does rain or snow interfere with TXOL Wireless/DSL?
The only time you could experience any type of minimal signal loss would
be during heavy precipitation. Our type of system successfully operates
wireless
networks in rainy, tropical areas, with no significant degradation of service
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8) Does it matter which web browser I use?
Any standard, established browser like Netscape Navigator or Microsoft
Internet Explorer will work with our system. However, we only support
Microsoft. Since
the Wireless network relies on the same protocol as the Internet, TCP/IP,
practically any program can view the Internet.
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9) What if I'm already an AOL user and still
want to access AOL?
You can use your AOL account on our wireless service. You can also change
your billing plan to BYOA (Bring Your Own Access) and save more then
ten dollars
from the standard AOL dial-up charge.
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10) Is there any wiring involved with the
TXOL Wireless/DSL installation?
Yes. Wiring will be required and is part of the setup-installation process.
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11) Do I need a clear line of sight to a
TXOL Wireless/DSL network antenna to receive service?
Usually you do need line of sight, especially the further away you are
from one of our service points. But our signal can pass through various
types of
buildings and obstructions, again (depending on your distance from a TXOL
Wireless/DSL network antenna), so you may be able to get service even if
you can't see the
antenna.
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12) Can I connect more than one computer
to my TXOL Wireless/DSL modem?
With the standard basic plan, you can only connect one computer to the
modem. Please contact us for more information on needed equipment and
install charges
for multi computer environments.
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13) Can you host my domain name?
Yes, TXOL provides hosting services. Please see the TXOL prices page.
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14) Do I need to sign a contract?
No, we do not even offer a contract option.
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15) Do you provide e-mail accounts?
Yes, you receive 1 email addresse upon TXOL Wireless/DSL activation.
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16) Can I be contacted when TXOL Wireless/DSL
is available in my area?
We will be happy to call you when our network extends into your area.
Just leave your name and service address with a customer representative
or fill
out the Signup form.
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17) How does TXOL Wireless/DSL security compare
with cable service security?
The security of TXOL Wireless/DSL is superior to cable.
On a cable network, every computer in the neighborhood can listen to
all messages on the local network using readily available "sniffer" software.
With TXOL Wireless/DSL, each wireless modem receives and passes its associated
Ethernet card's data and not the entire networks. Another area of concern with cable networks is that if you have
turned on "file sharing", other computers in your neighborhood
can possibly access your files and programs. This is not possible
when connected to the TXOL Wireless/DSL network and it's segmentation
of clients.
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18) Can other users see my messages?
No, to any practical extent. TXOL Wireless/DSL uses a signal scrambling
technology that was developed for use in secure communications such
as for the military.
The radio signal hops from channel to channel using multiple channels, for
each message, in an apparently random fashion, hundreds of times a second. For outsiders to read or "see" your message, they would
have to simultaneously monitor all channels, figure out where message
fragments from one user begin and end, reassemble the fragments,
decrypt the data, and decode the message - an extraordinary complicated
and expensive process that we can't even do.
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19) Can other users see files on my computer?
No. Unless you use a file-sharing program or service. However, it is
also wise to download hot-fixes off of Windows Update and to remove
file-sharing capabilities
off of a Windows systems.
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Click here to sign up for
TXOL Wireless |
